Privacy Statement
We believe it is important to ensure our services are transparent, personal, and reliable. Here's exactly how we collect, use, and protect your data.
We handle your data with care and transparency
FreshOneed ensures that every processing of your data complies with applicable laws and regulations. We are constantly improving our services to respect and protect your privacy.
Your Privacy, Our Responsibility
This is the privacy policy of FreshOneed. It informs you about the data we process from users and customers of our online store at freshoneed.nl.
We are constantly looking for ways to improve our services and tailor them to your personal needs. For this, we sometimes require information about you — and we always handle it responsibly.
Every processing of your data is carried out in full compliance with applicable laws and regulations, and with respect for your rights.
What Do We Do With Your Information?
Here is a clear breakdown of the data we collect and how it is used to serve you better.
Purchase Information
When you purchase from our store, we collect your name, address, and email address as part of the buying and selling process.
Browsing Data
When you browse our store, we automatically receive your IP address, which helps us understand your browser type and operating system for performance purposes.
Email Marketing
With your explicit permission only, we may send you emails about our store, new products, and other updates. You can opt out at any time.
Payment Security & Data Protection
We use industry-leading standards to keep your financial and personal data safe at every step.
PCI-DSS Payment Standard
Credit card and online payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase — then it is deleted.
SSL Encryption & Best Practices
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is never lost, misused, accessed, disclosed, or destroyed without authorization.
Third-Party Services, Disclosure & Policy Updates
Transparency around how we work with external partners, when we may share data, and how we communicate policy changes.
Disclosure
We may disclose your personal information only if required by law to do so, or if you violate our Terms of Service. We will never sell your data.
Third-Party Services
Third-party providers — such as payment processors — only collect information to the extent necessary to perform their services. We recommend reading their privacy policies for full details.
Policy Changes
We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting. If material changes are made, we will notify you on this page.
You Are Always in Control
We believe in giving you full visibility and control over your personal data. Here is a summary of what you can always request from us.
Contact our Privacy Compliance Officer at info@freshoneed.nl to exercise any of these rights.
Access any personal information we hold about you.
Correct or amend inaccurate data in your records.
Request deletion of your personal information at any time.
Register a complaint or ask for more information about our data practices.
Questions About Your Privacy?
If you would like to access, correct, amend, or delete any personal information we have about you, or simply want more information — our Privacy Compliance Officer is here to help.
